Welcome to use Zenfitly! We attach great importance to the protection of your privacy. This privacy policy aims to clearly explain to you how we collect, use, store and protect your personal information, and ensure your legitimate rights and interests during the process of using our services. Please read this privacy policy carefully. If you have any questions or suggestions, you are welcome to contact us at any time.
I. Collection of Personal Information
We only collect your personal information within the necessary and reasonable scope, and the collection behavior will not have the collection of personal information as the main purpose. In the process of your use of our platform services, the personal information that may be collected includes but is not limited to:
- Basic Information: Your name, contact information (such as mobile phone number, email address), address, etc. provided when you register an account.
- Transaction Information: When you purchase goods, we will collect your order information and payment information (including sensitive information such as credit card numbers). We only collect credit card numbers and other personal information on pages protected by SSL technology. SSL technology ensures that your information will not be stolen or tampered with during the transmission process through encrypted communication, maximizing the protection of your funds and information security.
We will not actively collect your personal information, and only collect it based on the necessary needs of service provision when you actively use specific services (such as shopping, registering as a member, etc.).
II. Use of Personal Information
- Service Provision: The personal information we collect will be used to provide you with services such as product purchase, order management, logistics distribution, and after-sales service that you use. For example, using your contact information to communicate with you about the order status, and using the shipping address to deliver the goods to you.
- Marketing Activities: With your consent, we may use your personal information to send you marketing information and recommend products or services that you may be interested in. However, we will not use your personal information or pictures for advertising without your consent. If you do not want to receive such information, you can cancel it at any time through the unsubscribe method provided by us.
- Other Purposes: We may anonymize and summarize the collected personal information for data analysis and research to improve our services and enhance the user experience. When such processing is carried out, the relevant information will not be able to identify a specific individual.
III. Protection and Storage of Personal Information
We take strict security measures to protect your personal information and prevent information leakage, damage or loss. In addition to using SSL technology to protect the transmission of sensitive information, we also use a variety of means such as encrypted storage, access control, and regular security audits to ensure information security.
We will retain your personal information for the shortest period necessary to achieve the purposes described in this policy, except as otherwise provided by laws and regulations or for the fulfillment of legal obligations. When your personal information exceeds the retention period, we will delete it or anonymize it.
IV. Sharing, Transfer and Sale of Personal Information
We promise not to sell your contact information and other personal information to any third party for commercial purposes. We may share your personal information with third parties only in the following necessary situations:
- Service Providers: In order to provide you with services, we may share your personal information with third-party service providers that cooperate with us, such as logistics companies, payment institutions, etc. However, we will require these service providers to comply with strict confidentiality obligations to ensure the security of your personal information.
- Legal Requirements: We may disclose your personal information when required by law or in order to comply with legal procedures and respond to requests from government agencies.
We will not transfer your personal information to other third parties without your explicit consent.
V. Free Gifts and Incentive Measures
We will only provide free gifts or take incentive measures in the following compliant scenarios:
- Accompanying Product Purchase: When you purchase products, in order to enhance your shopping experience, we may provide gifts related to the purchased products.
- Marketing Activities: When carrying out marketing activities, such as promotions, lotteries, etc., we may provide gifts or rewards. However, the main purpose of such activities is not to collect user personal information, but to promote products or services and give back to users.
We will not use the provision of free gifts or incentive measures as a bait to induce you to provide personal information that exceeds the requirements of the service.
VI. Applicable Law and Jurisdiction
This privacy policy is subject to the laws of [Specify the target country/region for placement]. If any dispute arises between you and us during the process of your use of our services, both parties should resolve it through friendly consultation; if the consultation fails, either party has the right to file a lawsuit with the competent court.
VII. Contact Us
If you have any questions, comments or suggestions about this privacy policy or our personal information processing behavior, you are welcome to contact us in the following ways:
- Email Address: elbert@qniverse.org
- Contact Address: 705, Building D, Shijingshan Wanda Plaza, Shijingshan District, Beijing
We will process and reply to your feedback in a timely manner after receiving it.
VIII. Update and Revision of the Policy
We may update and revise this privacy policy according to changes in laws and regulations, business development needs, etc. The revised privacy policy will be published on our website and notified to you in an appropriate manner. If you continue to use our services, it will be deemed that you accept the content of the revised privacy policy.
